Privacy Policy

1. Who We Are

Simon's Painting & Decorating ("we", "us", or "our") operates the website https://felixstowepainting.co.uk. We provide domestic and commercial painting, decorating, and wallpapering services across Felixstowe, Ipswich, and Suffolk.

Business Address: 26 Cricket Hill Road, Felixstowe, Suffolk IP11 2LG, United Kingdom.
Data Controller & Support Email: support@felixstowepainting.co.uk
Telephone: 07746 833515

2. Personal Information We Collect

When you request a quote, use our digital assistant, or contact us, we collect:

• Your full name and contact information (phone number, email address).
• Property address or postcode for quoting and project scheduling purposes.
• Job requirements, room specifications, and optional photos you supply.

3. Lawful Basis for Processing (UK GDPR)

We process your personal information under the following lawful bases:

• Contractual Necessity: To assess project scope, provide written estimates, and carry out painting and decorating agreements.
• Legitimate Interests: To communicate regarding project scheduling, customer support, and warranty follow-up.

4. Data Sharing & Security

We never sell, rent, or trade your personal information to third parties. Your details are accessed strictly by Simon's Painting & Decorating management and our secure communications infrastructure solely to deliver your quote and project.

5. Your Legal Rights

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict the processing of your data.

To exercise any of these rights, contact us anytime at support@felixstowepainting.co.uk.